If you did not receive your Ikon Pass in the mail, login to your Ikon Pass account and confirm that your mailing address, photo, and required waivers are complete. Ikon Passes are mailed once these requirements have been met. If your pass has still has not arrived, contact Ikon Pass Guest Services at 888-365-IKON (4566) for assistance. You can also visit a participating destination's ticket office to have a replacement pass printed.